Helping an Employee Self-evaluate Their Role

A collaboration between Lewis McLain & AI

When I got out of college, all I thought about is how I wanted to be a manager. An executive. However, when I rose to enter that realm and deal with personnel issues, I paused. What was I thinking? I fell in love with working with numbers, analyzing all kinds of data—both financial and non-financial. Spreadsheets never argued back. Forecast models didn’t need coaching. Variance analyses did not require emotional intelligence.

People do.

And that is where the romance of leadership meets its reckoning.

Most ambitious professionals imagine leadership as strategy, vision, influence, decision-making at altitude. What we rarely picture is sitting across from a capable, intelligent adult and realizing the role is not working. Not because they are lazy. Not because they are unethical. But because something fundamental is misaligned.

At that moment, a younger version of me might have secretly hoped they would “figure it out” and leave on their own. Clean. Quiet. No confrontation.

Experience teaches otherwise.

Leadership is not about engineering exits. It is about clarifying reality.

The higher one climbs in management, the more one discovers that personnel decisions are not side work. They are the work. Culture, performance, momentum, morale—these are human systems. If someone in a mid-level management or executive role is struggling, the consequences ripple. Teams hesitate. Decisions stall. Accountability softens. Others compensate quietly. The organization absorbs the cost.

Avoidance only compounds it.

The professional and caring way to handle misalignment begins with intellectual honesty. Before initiating any difficult conversation, a leader must ensure expectations were explicit. Was success defined? Were leadership behaviors articulated? Were outcomes measured consistently? If ambiguity existed, the fault may lie upward, not downward. Clarity is a prerequisite to accountability.

Once clarity exists, the conversation must shift from accusation to alignment. Framing matters. Saying, “You’re underperforming,” corners a person. Saying, “Let’s talk about role fit and where you do your best work,” invites reflection. Especially at the managerial and executive level, dignity and autonomy are powerful forces. Talented professionals rarely respond well to coercion, but they often respond thoughtfully to insight.

This is where courage quietly enters the room.

A leader must be able to say, calmly and respectfully, “The expectations of this role require consistent execution in these areas. We are not seeing that at the level needed. I believe in your abilities, but I am not convinced this seat aligns with your strengths.”

Notice what happens in that sentence. The person is separated from the role. Capability is affirmed. Standards remain intact. Reality is illuminated without humiliation.

When that light is turned on, adults can evaluate their situation.

At this stage, it is appropriate to present two structured paths. One is a defined improvement plan—clear metrics, defined timeline, documented expectations, and transparent consequences. This path communicates belief in growth while protecting the organization. The other path is a professional transition plan—time to explore other roles, assistance with references, perhaps even networking support. This path communicates respect for the individual while acknowledging misfit.

What should never occur is silent pressure, social isolation, or engineered discomfort designed to force resignation. Beyond the legal risks of constructive discharge, such tactics erode culture. Teams notice. Trust weakens. The leader’s credibility diminishes.

A voluntary exit that emerges from informed choice is fundamentally different from a resignation squeezed out through discomfort. In the first, the individual retains dignity and agency. In the second, everyone loses a measure of integrity.

The paradox of leadership is that the clearer and calmer one holds standards, the more often outcomes resolve themselves. When expectations are unmistakable and consequences are predictable, some professionals rise to the occasion. Others, recognizing the gap, choose to step aside. Neither outcome requires manipulation. Both require steadiness.

For analytical minds—those of us who once preferred numbers to nuance—this can feel inefficient. Human conversations lack the precision of balance sheets. Yet leadership at its highest level is a moral discipline as much as a managerial one. It asks: Are we being fair? Are we being clear? Are we protecting both the organization and the individual?

It also asks something more personal: Are we avoiding discomfort under the guise of kindness?

True care is not softness. True care is clarity delivered without cruelty.

In the end, helping someone recognize that a role is not right for them can be one of the most professional and humane acts a leader performs. It prevents prolonged frustration. It preserves team health. It allows the individual to find an environment better suited to their strengths. And it reinforces a culture where standards are real but respect is constant.

The spreadsheets still matter. The data still tells stories. But leadership’s most important analyses are human ones—patterns of behavior, alignment of strengths, trajectories of growth. And unlike financial models, these cannot be outsourced.

The young graduate who dreamed of being an executive imagined strategy and authority. The seasoned leader learns that the real work is steadier, quieter, and far more consequential: telling the truth with care, holding the line with composure, and trusting adults to choose wisely when the landscape is made clear.

That is not manipulation.
That is leadership.

Plan v Pivot: Texas Municipal Leadership in the World of “Re-”

Suggested by Dan Johnson, written mostly by AI, guided and edited by Lewis McLain

Introduction

In Texas, city and county leaders live in the tension between plans that guide and pivots that save. Long-range blueprints for infrastructure, budgets, and land use are essential. Yet when storms overwhelm, revenues collapse, or the legislature rewrites the rules, leaders must step into the re- world: redoing assumptions, rewriting priorities, reallocating resources, reassessing risks, and reestablishing trust with citizens. Leadership is not static. It is a continual act of resilience, built on both discipline and improvisation. There is a rhythm, not quite a dance, but an orchestra conductor directing an Attacca, a performance instruction that means to go straight on without pause to the next movement.


The Discipline of Planning

Texas cities exemplify disciplined planning:

  • Capital Improvement Programs (CIPs). Road expansions, water treatment plants, and fire stations are mapped years in advance.
  • Water Supply Projects. Regional providers like the North Texas Municipal Water District (NTMWD) develop 50-year strategies for reservoirs, pipelines, and treatment capacity.
  • Comprehensive Plans. Land use, housing, and growth corridors are charted to keep pace with booming populations.

Planning sets expectations, aligns departments, and reassures taxpayers. Without it, chaos replaces coordination. But even the most detailed plan must later be reassessed when conditions shift.


Planning or Pivoting?

The Guadalupe River Flood: Forced to Re-Act

On July 4, 2024, relentless rains along the Guadalupe River brought flash floods that tore through Comal and Guadalupe Counties.

  • Plans Overwhelmed. Drainage systems designed for “100-year storms” were outmatched. Evacuation maps had to be rewritten in real time.
  • Immediate Pivot. Cities reallocated crews from parks to barricading roads, redirected budget reserves to emergency shelters, and reorganized communication channels for disaster alerts.
  • Aftermath. Communities began to rebuild, reestablish housing security, and rejuvenate battered neighborhoods with state and federal aid. Drainage master plans were redone with updated floodplain models, a stark reminder that plans are only drafts in the face of Texas weather.

This was not failure of planning but proof that leaders must be able to redo and rewrite without hesitation.


Normal Maintenance

Planned Programs Interrupted by Necessary Pivots

Pivoting to State Legislative Changes

Just as floods force emergency pivots, state politics forces cities into the re- cycle.

  1. Revenue Caps (2019). When Senate Bill 2 capped property tax growth at 3.5% without voter approval, cities like Austin, Plano, and may others had to recalculate their forecasts, reallocate funds from amenities to core services, and reassess debt capacity.
  2. Annexation Restrictions (2017 & 2019). Cities such as San Antonio saw decades-long growth plans undone. Annexation strategies were rewritten, and economic development priorities restructured to adapt to shrinking boundaries.
  3. Sales Tax Rebate Reforms (SB 878, 2023). Cities like Round Rock and Coppell, which had relied on rebate agreements with corporations, had to pivot to reforecast, redefine budgets, and reestablish trust with residents when revenues suddenly tightened.

In each case, local leaders could not cling to outdated forecasts. They had to redo priorities, rewrite budgets, and reframe commitments while keeping faith with their communities.


Fundamental Programs

Interrupted by Unplanned Events

The Backbone of Data Management & Operations Flow Attacked

The Total Focus for Days, Weeks, or even Months

The Source and Power of “Re-”

I think back to when I taught budgeting in the SMU MPA programs, my introduction to the subject included an emphasis on “The Re Words.” The prefix re- comes from Latin, where it carried the simple meaning of “back” or “again.” Over centuries, carried into English through Old French, it grew into one of the most versatile and powerful tools in our language. To add re- to a verb is rarely neutral; it signals renewal, restoration, or fresh possibility. Rebuild, reconnect, reform, restore, redeem, resurrect—each carries the weight of beginning again, of not being bound by failure or finality. Even in ordinary civic leadership, words like reassess, reallocate, reimagine, and rejuvenate offer not just management strategies but visions of resilience. The “re-” family of words tends toward the uplifting: they invite us to believe that what is broken can be mended, what is lost can be recovered, and what seems finished can yet be begun anew. In that sense, “re-” is not merely a prefix but a promise—one that leaders must embody when guiding people and communities through change.


The Language of Pivoting

The Leadership Imperative: Living in the Re- Cycle

Texas municipal leadership is now defined by agility within the re- cycle:

  • Reassess: Constantly test whether assumptions still hold.
  • Reallocate: Shift funds and staff quickly to where they are most needed.
  • Rewrite: Adjust ordinances, plans, or budgets without waiting for the next five-year update.
  • Reestablish: Rebuild legitimacy and public confidence after disruption.
  • Rejuvenate: Use moments of crisis to breathe new energy into tired systems, outdated practices, or strained organizations.

These concepts do not abandon planning. It is treating plans as living documents, always subject to revision and renewal.


Conclusion: The Art of Resilience

In Texas municipal government, planning without pivoting is arrogance, and pivoting without planning is chaos. The art lies in combining the two through a constant rhythm of re- words: to redo when plans prove wrong, rewrite when policies are outdated, reallocate when funds are strained, reassess when risks emerge, reestablish when trust falters, and rejuvenate when systems tire.

Leadership is not about choosing plan or pivot once and for all. It is about repeatedly returning—to purpose, to mission, to the people—no matter how many times circumstances force change. It requires the supreme idea of agility. Some responses can’t wait hours or days. They must be well-oiled actions as if you knew an event was coming.

The July 4 flood showed that nature will undo assumptions. The Legislature’s actions showed that politics will redraw boundaries. But resilient leaders—those willing to live in the re- cycle—ensure that their cities not only survive, but renew themselves time and again. Interestingly, and sometimes strangely, the outcome will not be just a fix but rather an improvement.


The Re-Creed of Leadership

We plan with care,
yet we are ready to redo, knowing even the best blueprints must yield to reality.

We decide with courage,
yet we humbly reassess, for wisdom is found not in stubbornness but in learning anew.

We allocate with prudence,
yet we swiftly reallocate, remembering that resources serve people, not plans alone.

We write for the future,
yet we are willing to rewrite, because vision is alive and must grow with the times.

We stand for stability,
yet we daily reestablish trust, for legitimacy is not won once, but earned again and again.

We serve in the present,
yet we strive to rejuvenate tomorrow, so that what we build outlasts us and lifts generations to come.

For true leadership is not one act,
but the continual rhythm of resilience, renewal, and return.